Policies

Cancellation Policies

Upon cancellation, you have one time to reschedule your class. We accept credit and debit cards, cash and business/corporate checks. We do not accept PERSONAL CHECKS.

Travel Outside of Service Area

Our listed services assume clients are in the Clarksville and Nashville, Tennessee area or the Hopkinsville and Louisville, Kentucky area. Additional travel fees will be added for services provided outside of the Hand to Heart’s service area.

Security

Please be assured that your information is protected and secure. We value your privacy and do not provide customer information to third parties.

Class Times & Arrival Times

All start times for classes are prompt. However, end times can change with additional questions or practices as need. Admittance to class may not be allowed if arriving 15 minutes or more late. We prefer you arrive at least 20 minutes before start time.

Children/Guests

Children or unregistered quests are not allowed in class. Children under the age of 14 taking CPR and/or First Aid classes must register and attend with an adult.

Credentials

We are licensed and insured by State Farm Insurance. Our instructors have been certified by The American Heart Association.

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